All Systems Operational

Updated a few seconds ago

Back to current status

Status History

Filter: Hong Kong (ap-east-1) (Clear)

Filter

Collapse All

September 2024

Slow page loads: Google Chrome

September 25, 2024 3:05PM UTC

Slow page loads: Google Chrome Degraded Performance

Incident Status

Degraded Performance


Components

Admin Console Services, Analytics and Dashboard Services, Administrative API Services, Authentication API Services, Identity Store Services, Customer Login, Registration, and My Account Services, Email and SMS Notification Services, Website & Trial Signup Service


Locations

Ohio (us-east-2), Ireland (eu-west-1), Singapore (ap-southeast-1), Oregon (us-west-2), Sydney (ap-southeast-2), Frankfurt (eu-central-1), Montreal (ca-central-1), London (eu-west-2), Sao Paulo (sa-east-1), Cape Town (af-south-1), Hong Kong (ap-east-1), Bahrain (me-south-1), Seoul (ap-northeast-2)



September 24, 2024 1:47PM UTC
[Investigating] For customers that are using Google Analytics and Tag Manager - we're investigating an issue where Google is causing unusually long response times in page rendering for Google Chrome. We will provide more information shortly.

September 24, 2024 3:27PM UTC
[Identified] We have identified a hanging import issue caused by Google Chrome v129. A hotfix is being developed by Strivacity to circumvent the Google Chrome bug ahead of Google resolving the issue. Until our patch is released, we suggest disabling Google Tag Manager/Google Analytics in the Strivacity Admin Console if you have it enabled.

September 24, 2024 3:29PM UTC
[Monitoring] We have identified a hanging import issue caused by Google Chrome v129. A hotfix is being developed by Strivacity to circumvent the Google Chrome bug ahead of Google resolving the issue. Until our patch is released, we suggest disabling Google Tag Manager/Google Analytics in the Strivacity Admin Console if you have it enabled.

September 25, 2024 3:05PM UTC
[Resolved] Our hotfix has been released, resolving the issue.

June 2023

Potential delay in SMS delivery

June 8, 2023 5:23PM UTC

Potential delay in SMS deliveryOperational

Incident Status

Operational


Components

Admin Console Services, Analytics and Dashboard Services, Administrative API Services, Authentication API Services, Identity Store Services, Customer Login, Registration, and My Account Services, Email and SMS Notification Services, Website & Trial Signup Service


Locations

Ohio (us-east-2), Ireland (eu-west-1), Singapore (ap-southeast-1), Oregon (us-west-2), Sydney (ap-southeast-2), Frankfurt (eu-central-1), Montreal (ca-central-1), London (eu-west-2), Sao Paulo (sa-east-1), Cape Town (af-south-1), Hong Kong (ap-east-1), Bahrain (me-south-1), Seoul (ap-northeast-2)



June 8, 2023 4:53PM UTC
[Monitoring] A service provider is addressing an issue involving potentially delayed delivery of SMS messages.

June 8, 2023 5:23PM UTC
[Resolved] The service provider has resolved the issue.





Back to current status